Terms and Conditions of Service
We offer to provide coaching services to you on the terms that follow. If you place an order with Walk of Life Consulting for coaching services then a legally binding contract will be formed between you and Walk of Life Consulting Ltd (Walk of Life). The terms of that contract are as set out here.
1. Cancellation Rights
We kindly ask that cancellations be made 48 hours in advance. We are unable to offer a refund for cancellations made less than 48 business hours prior to a scheduled session as we are not able to reschedule the slot with any less notice. If we are able to reschedule the session within 48 hours, then we will honour a refund.
Walk of Life asks you for your understanding that we reserve the right to cancel coaching sessions, for example in the case of illness. We shall in every case give as much notice as possible and several alternative coaching dates.
If paying directly via PayPal through the Coaching Shop on our website, payments will be taken immediately by PayPal. If you chose the subscription option, please be advised that payment will be taken on the same day each month automatically for 3 months, starting on the date of your initial payment when your subscription is created. We do not issue reminders for these automatic payments.
If paying by invoice, payment is due within 30 days of the date of the invoice, which will be issued upon receipt of this signed Terms and Conditions. When invoices are not paid within this time frame Walk of Life reserves the right to apply interest to any overdue invoice amounts.
We reserve the right to suspend the coaching services or terminate the contract between us if our charges are overdue for payment by you.
Unless agreed otherwise, all our charges are inclusive of value added tax (VAT) in the UK.
Coaching hours are to be used within one year following the date of the original purchase.
By purchasing your coaching package, you gain access to a proprietary, customized tool kit built to help you become a more competitive candidate. As such, if you land a job before our coaching sessions are complete, you have the right to convert unused hours into executive, business or life coaching.
4. Coaching time
Due to the nature of our business, the 1-1 coaching hours used will be charged against your total hours purchased. If you would like help outside of the 1-1 time, such as track changes to a document, please note that it will be charged against your balance in 15 minute increments.
5. Warranty and liability
The satisfaction of our clients is Walk of Life’s highest priority and we are committed to providing the best coaching skills and methods. As such coaching services will be provided with reasonable skill and care by coaches who are professional and experienced.
The client is fully responsible for themselves and their actions within and outside of the coaching relationship. Walk of Life and its coaches are released from any liability claims and clients remain responsible for their decisions and actions during and as a result of the attendance of a coaching session.
We shall keep all information about you in strict confidence and shall not pass your details to any third party.
No waiver or any amendment to these terms shall be effective unless in writing and signed by both you and us. This contract shall be governed by and construed by the laws of England and Wales.
If you have any queries in relation to the terms of this agreement, please contact Walk of Life at firstname.lastname@example.org.
Walk of Life Career Coaching is a service provided by Walk of Life Consulting Ltd, 34b York Way, London, UK N1 9AB. For any other inquiries, please contact us on +44 (0) 776 772 3149 or at email@example.com.